DBS update service

The Disclosure and Barring Service (DBS) update service lets applicants keep their DBS certificates up to date online and allows employers to check a certificate online.

DBS checks used to be called CRB checks.

Applicants

How to register

You can register online as soon as you have your application form reference number. You can ask for the number when you apply for your DBS check.

Or you can wait and register with your certificate number when you receive your DBS certificate. If so, you must do so within 19 days of the certificate being issued.

To check the progress of your DBS certificate use the DBS tracking service.

Registration lasts for 1 year and costs £13 per year (payable by debit or credit card only). There’s no charge if you’re a volunteer.

You’ll get an ID number with your registration that you need to log on to the service.

What you get

When you join, you’ll get an online account that lets you:

  • take your certificate from one job to the next
  • give employers permission to check your certificate online, and see who has checked it
  • add or remove a certificate

Read the detailed guidance for applicants.

Employers and other organisations

Employers and other organisations can check someone’s DBS certificate status online and get a result straight away.

There’s no registration process or fee for employers to check a certificate online, but employers must:

Read the detailed guidance for employers.

Help

DBS customer services
customerservices@dbs.gsi.gov.uk
Telephone: 0870 90 90 811
Minicom: 0870 90 90 344
Welsh line: 0870 90 90 223
Monday to Friday, 9am to 5pm
Find out about call charges

Transgender applications
sensitive@dbs.gsi.gov.uk

Sensitive applications team
Customer services
PO Box 165
Liverpool
L69 3JD

Data protection and fair processing

The Disclosure and Barring Service will refer the details provided on this application form to government and law enforcement bodies in accordance with any relevant legislation. The details provided to these bodies will be used for identifying possible matches to records held by them.

Where such a match is established, data may be released to the DBS for inclusion on any certificate issued. The details provided on this form may be used to update the records held by the bodies specified above. The details provided on this form may be used to verify your identity for authentication purposes.

The DBS may use any information provided by the DBS on a certificate or otherwise held by the DBS to inform any of its barring decisions made under its powers within the safeguarding Vulnerable Groups Act 2006.

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Source: gov.uk